Privacy policy

1. Description

FlowXell LTD (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website “www.flowxell.com” or use our services. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, company name, and other details you provide through contact forms or when requesting services.
• Usage Data: Information about how you use our Site, such as IP address, browser type, device information, and pages visited.
• Cookies & Tracking: We may use cookies, analytics tools, and similar technologies to improve user experience and track performance.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our services.
• Communicate with you about projects, inquiries, and updates.
• Send marketing communications (only if you opt-in).
• Analyze website performance and user behavior.
• Comply with legal obligations and protect our rights.

4. Sharing of Information

We do not sell or rent your personal information. We may share information in the following cases:

• With trusted third-party service providers (e.g., hosting, analytics, payment processors).
• To comply with legal obligations, court orders, or government requests.
• To protect the security, rights, or property of FlowXell Agency and our users.
• In connection with business transfers, mergers, or acquisitions.

5. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

6. Data Security

We use industry-standard security measures to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your location, you may have the right to:

• Access, update, or delete your personal data.
• Opt out of marketing communications.
• Request a copy of the data we hold about you.
• Restrict or object to certain processing activities.

To exercise these rights, please contact us at: flowxell@gmail.com

8. Cookies Policy

Our Site uses cookies to enhance user experience. You can choose to disable cookies through your browser settings, but some features of the Site may not function properly.

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

10. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected such data, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “25/09/2025” date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us: